- Get In Touch
Let's connect and grow your online store
Let's Talk
Phone : (+254) 717027771
Email Support
contact@gybo.co.ke
hello@gybo.co.ke
Office Address
Norfolk Towers
Gate B
- Need Help
Answers to most asked ecommerce questions
How long does it take to build a website?
Basic Websites: 2–4 weeks.
Complex/Custom Ecommerce Sites: 4–12 weeks or longer, depending on the number of products and custom features
Do you provide hosting and domains?
Yes, GYBO offers domain registration and web hosting solutions as part of their “Solution” packages.
Can you integrate local payment methods?
Yes. Our subsidiary ScanPay can integrate other online payment gateways common in Kenya (like M-Pesa, card payments, etc.) to ensure your ecommerce store can accept local and international payments.
How much do digital marketing services cost?
Costs vary based on scope. GYBO provides tailored quotes after a consultation.
Do you guarantee first-page Google rankings?
No reputable agency can guarantee #1 rankings due to constantly changing search algorithms. However, GYBO uses proven SEO strategies and Structured Data (Schema Markup) to significantly improve your visibility and “Rich Snippets” (like star ratings and prices) in search results.
Do I need to provide the content (text and images)?
It depends on your package. GYBO offers Content Marketing and Photography/Video solutions. If you already have professional photos and copy, they can use them. If not, they can arrange a professional shoot at your premises to ensure your ecommerce site looks premium and authentic.
How long before I see results from marketing?
Initial results usually appear within a few weeks, but significant ROI and growth typically take 3 to 6 months of consistent strategy implementation
Do you manage advertising budgets?
Yes, they manage ad spends for platforms like Google Ads and Meta (Facebook/Instagram) to ensure efficient allocation and better conversion rates.
Why is my ecommerce store not making sales?
Common reasons include lack of trust (no reviews/FAQs), poor mobile optimization, hidden shipping costs at checkout, or low search visibility. GYBO focuses on Conversion Rate Optimization (CRO) to fix these gaps.
What features are essential for a Kenyan ecommerce site?
- Mobile-First Design: Most Kenyans shop via smartphones.
- M-Pesa Integration: Essential for local trust and ease of payment.
- Social Proof: Customer reviews and ratings.
- Clear FAQ & Return Policy: To reduce customer anxiety before purchase
How do I start a project with GYBO?
The process typically follows these four steps:
Discovery Call: A free 15–30 minute consultation to discuss your business goals.
Custom Proposal: You receive a tailored strategy and a transparent quote based on your needs.
Onboarding: Once the contract is signed and the deposit is paid, you’ll be introduced to your dedicated account manager.
Kick-off: A formal meeting to gather assets (logos, brand guidelines) and set project milestones.